When a ferry plan changes, the relevant notices are the amber service-status alert and the current journey-status information for the affected route. An amber status can mean that one or more sailings are delayed by over 30 minutes, cancelled, diverted to another port, or placed on a temporary timetable.
Which notices are relevant?
| Notice or information | What it indicates |
|---|---|
| Amber service status | A sailing on the route may be delayed by over 30 minutes, cancelled, diverted to another port, or operating on a temporary timetable. |
| Current journey status for the specific route | The service-status pages provide detailed information about the current journey status of each route. |
How to check the change
Travellers should open the service-status information, locate the affected route and read both its current journey status and any amber notice. Because the amber definition refers to one or more sailings on the route, it does not by itself confirm whether a particular booked sailing is affected.
The guidance describes the route information as current but does not state how frequently it is updated. Travellers should therefore recheck the status when their plans change rather than assume that an earlier result will still apply.
What still needs confirmation
The cited guidance does not state:
- which other status colours mean;
- how frequently the pages are updated;
- what rebooking or refund conditions apply;
- whether replacement sailings or other transport will be provided; or
- how a diversion affects onward connections.
Travellers must confirm the affected sailing, temporary departure time, replacement options, diversion arrangements, and any rebooking or refund conditions through the relevant booking or transport channel.