No direct operator email address or telephone number is verified in the available information. Before departure, travellers should save the official contact page for booking amendments and the service-status pages for current journey information. Any direct contact information should be confirmed on the current official contact page rather than taken from an unverified listing.
What to save before departure
| Travel need | Details to save | Confirmed purpose |
|---|---|---|
| Amending a booking by email | The official contact page, plus the booking holder’s name, address, email address and booking reference number | The operator asks that all these booking details accompany an amendment sent by email. |
| Checking a journey | The official service-status pages | The operator says these provide detailed information about the current status of each route. |
The booking holder’s details are personal booking information, not the operator’s own contact details. Keeping them available makes it easier to include everything requested in the stated email-amendment process without confusing the two.
What still needs confirmation
The available information does not state a direct operator email address, telephone number, office or opening hours. These details should not be guessed. Before relying on a direct contact method, travellers should open the official contact page and check what is displayed at that time.
For departure planning, the service-status pages remain the confirmed place to check detailed current journey information for each route.